Answer the actual question.
Use your listing facts and approved documents. Where information is missing, make the next step a consultant’s confirmation.
THE ENQUIRY THAT ARRIVES AT 11PM
The consultant who answers first
usually gets the viewing.
Give the next enquiry a next step ↓Property Finder and Bayut send the enquiry the moment the buyer clicks. WhatsApp arrives at any hour. After office hours, the answer usually comes from nobody, and the buyer moves on to the next listing.
FOR PROPERTY BROKERAGES · DUBAI & ABU DHABI
Every buyer answered
in seconds.
Every answer with its source.
Viewbook answers your buyers on WhatsApp from your own listings and approved documents, shows them where each fact came from, works out what they are looking for and books the viewing with the right consultant. Your consultants take it from there.
Free 14-day pilot · No card · Set up from one link, live with you
Not a chatbot that answers from general knowledge. Every property answer is grounded in information you approved.
✳ A GOOD VIEWING STARTS HERE.
PROPERTY PASSPORTMarina apartment2 bedrooms · Illustrative listing
↗
Your brokerageAI assistant powered by Viewbook
ILLUSTRATIVE CONVERSATION
Hi, is the Marina apartment still available?Buyer
It’s listed as available. I can share the property details and help arrange a viewing.Viewbook
Could I see it on Saturday?Buyer
Let me check the team’s available viewing times.Viewbook
From a question to a next step
Buyer confirmed. Consultant assigned.Viewing details and conversation in one place.
Product illustration · fictional property and conversation
THE PROPERTY PASSPORT
Good answers
show their
working.
A shareable property page brings listing facts, approved documents and available local information together. Buyers can see where an answer came from.
- ↗ Listing facts labelled as broker-supplied
- ↗ Document answers with file and page references
- ↗ Official records where connected and available
- ↗ Missing details left for a consultant to confirm
YOUR BROKERAGEProperty Passport
ILLUSTRATIVE FLOOR PLAN
DEMO LISTING · NOT FOR SALE
Space to ask better questions.
A Marina apartment · 2 bedrooms
- Parking
- 1 space Broker-supplied listing
- Payment schedule
- See document Example brochure · page 4
- Service charge
- Consultant to confirm No verified amount on file
Sources stay visible. Unknowns stay explicit.
Meet buyers where
the enquiry begins.
WhatsAppRightmoveZooplaProperty FinderBayut
Portal enquiries answered within a minute; listing feeds import directly.Setup confirmed for your lead sources.
LESS CHASING. MORE CONTEXT.
The first conversation
should move things forward.
Buyers need answers. Consultants need context. Viewbook connects the two, even when the team is out on viewings.
Know who you’re meeting.
Capture budget, location, preferences and timing in the conversation, so your team can pick up with context.
Keep the right person involved.
Route to the listing agent first, subject to availability. Give your consultants control to take over the chat.
TAKE A LOOK INSIDE
One enquiry. A connected journey.
Walk through a fictional buyer’s conversation and see what reaches the brokerage.
THE BUYER’S CONVERSATION
B
BuyerFictional example · Dubai
Does the apartment come with parking?
The listing includes one parking space. You can see that fact and its source in the Property Passport.
↳ Source: brokerage’s example listing
WHAT YOUR TEAM GETS
An answer with a source.
The buyer gets useful property information. Your team can see the conversation and the listing it relates to.
PARKING1 space · broker-suppliedA source label is not independent verification.
Step 1 of 4 · Answer from the information on file.
NEW · PHONE CALLS
The same assistant,
on a phone call.
Aisha answers buyer calls with the same listing facts, rules and booking calendar as on WhatsApp. After the call, the buyer gets the summary and any booking on WhatsApp.
Speaks the buyer's language.
Hindi, Hinglish, Bengali, Arabic, Indian English and UK English, with the tone the moment needs.
Answers from the file.
Prices, availability and distances come from your listings. If a fact is not on file, she says so.
Books while the buyer is on the line.
Viewings go into the same calendar your team already uses, and the buyer is reminded on WhatsApp.
Hear her for yourself.
Calls with Aisha run on a private link, so book a demo and we will send you one.
YOUR TEAM. YOUR RULES.
Set it up around
your brokerage.
We configure the pilot together and check the full journey before bringing your enquiries into it.
Bring one listing.
Start the demo with a property, your buyer questions and the way your consultants work.
SHOW THE WORKFLOWConnect and configure.
Set up the WhatsApp number, portal forwarding, listing information, team routing and available viewing times.
CHECK THE DETAILSPilot. Review. Decide.
Run the free 14-day pilot. Review replies, handoffs and bookings, then decide whether to continue.
SEE YOUR OWN EVIDENCEALREADY STARTING YOUR PILOT?
Client setup Your brokerage. Your setup.
Share your company details, WhatsApp choice, office hours and consultants in one place. Save a draft and return when you’re ready.
Fits the workflow you already have.
Connection details are agreed during setup.
WhatsApp & portal forwardingConfigured for your number and lead sources
Calendars & CRM webhooksCalendar feeds and configured webhook workflows
Native Alto (planned)Not generally available · ask about current status
Buyer’s-eye video toursIn the works · controlled rollout, off until enabled
AUTOMATION WITH OVERSIGHT
Your agents
stay in control.
AI handles the first exchange. People handle judgement, negotiations and the relationship.
Take over when it matters.
Consultants can take over a conversation. When a buyer needs a person, route the handoff or arrange a callback.
Choose what buyers can see.
Document audiences separate internal material from buyer-chat and public-Passport content.
See the conversation trail.
Review messages, bookings and reports in the brokerage dashboard. Export records for your own review.
Keep the boundaries clear.
The assistant supports your process. Your brokerage checks listing accuracy, permissions and market obligations.
CHECKED, NOT CLAIMED
Every line here links to its proof.
No paid seals. Each item opens either an independent scanner's live result for viewbook.app or the page that states exactly what we do.
- 🔒Encrypted in transitTLS with HSTS preload; plain http redirects. Live SSL Labs report
- ⛨Hardened headersClickjacking, sniffing and referrer protections on every page. Live Mozilla Observatory scan
- ✓Google Safe BrowsingNo malware, phishing or unwanted software flagged. Live Google status
- 🇪🇺EU-hosted, encrypted at restData lives on an EU server on an encrypted volume; daily off-site backups, restore tested. How it is run
- ⊘Never used to train AIYour conversations, listings and documents are yours; nothing is used to train any model. How it is run
- ▦One brokerage cannot see anotherEvery query is scoped to your brokerage and a cross-tenant test runs on every release. How it is run
- §Written down and signedData processing agreement, privacy notice and terms - a contract, not a logo. Read the DPA
- ✎The assistant's rules are publicWhat it may say, what it must not, and when it hands over to a person. Assistant rules
START WITH EVIDENCE, THEN COMMIT
A pilot first.
A plan that fits after.
Start with a free 14-day pilot. Three plans, one price list, no surprises: AED 999, AED 2,999 or AED 3,999 a month, plus a one-time setup of AED 1,499 when you go live.
Solo
One number, a small desk, every enquiry answered.
MONTHLY PLAN
AED 999/ month
US$ 272 · one-time setup AED 1,499300handled enquiries / month
Up to 2 consultant seats
Up to 2 consultant seats
- One WhatsApp number
- Qualification and viewing booking
- Brochures and document answers with sources
- Property Passport pages
- Dashboard and reports
Pro
Your listings, documents and team, connected.
MONTHLY PLAN
AED 2,999/ month
US$ 817 · one-time setup AED 1,4991,000handled enquiries / month
Up to 5 consultant seats
Up to 5 consultant seats
- Everything in Solo
- Consultant calendar sync and handoff
- Your branding on Property Passport pages
- Exports and CRM webhooks
- Five consultant seats and calendars
Team
Several desks, one assistant, one dashboard.
MONTHLY PLAN
AED 3,999/ month
US$ 1,089 · one-time setup AED 1,4993,000handled enquiries / month
Up to 15 consultant seats
Up to 15 consultant seats
- Everything in Pro
- Three times the enquiry volume
- Fifteen consultant seats and calendars
- Priority setup and rehearsal
- Quarterly review of answers and handoffs
WhatsApp platform fees are included: buyer conversations are free, and up to 1,000 business-initiated messages a month per brokerage (reminders, team notices, portal replies) are on us; beyond that, Meta's published rate passed through at cost. A handled enquiry means one buyer conversation in a calendar month, however many messages it takes. The one-time setup covers Meta verification on your number, listings import, documents, team and a rehearsal before launch. Prices exclude VAT; pay by card, UPI or invoice. Bespoke CRM and data work is quoted separately.
BEFORE YOU HAND OVER THE FIRST REPLY
Fair questions.
Clear answers.
See the workflow on your own listing before deciding.
Ask us a questionWill this replace my agents?+
No. Viewbook supports the first conversation, requirements capture and scheduling. Your consultants handle viewings, advice, negotiations and the relationship, and can take over the chat.
Can it work with our portal enquiries?+
Yes. Portal enquiries reach Viewbook the way the portals deliver them to you, by email, and the buyer hears from Aisha within a minute; your listings can also import directly from your portal feed. We confirm your lead sources, buyer consent and the approved WhatsApp templates during setup, so the first message is compliant as well as fast.
What happens when an answer is missing?+
The product is designed to use the information on file and flag missing details for consultant confirmation. Broker-supplied facts are labelled; they are not independently verified simply because a source is shown. We test these cases with you during the pilot.
Will it work with our CRM and calendars?+
Viewbook supports consultant calendar feeds and configured CRM webhooks, including workflows through tools such as Zapier, Make or n8n. We confirm the fit before setup. Reapit declined AI integrations on 21 September 2026, so there is no native Reapit connection; Reapit users connect through webhooks or a workflow tool. Alto is planned, not built.
How long does setup take?+
Setup is planned in days after we review your number, listings, calendars and forwarding requirements. We agree the start date with you; Meta approvals, missing information or bespoke integrations can affect it. The free pilot runs for 14 days.
What do we need to provide?+
A listing you are authorised to advertise, accurate facts and approved documents, your viewing availability, consultant details and the enquiry sources you want to test. We configure the pilot with you and check answers and handoffs before launch.
What happens after the free pilot?+
We review the pilot together. If you continue, you pick Solo, Pro or Team at the list price, pay the one-time setup, and the assistant carries on without a break. No card is required to start. The assistant pauses if you do not subscribe. Paid plans can be cancelled with 30 days’ notice; see the terms for details.
Who can access our buyer information?+
The app uses brokerage-scoped access, owner and member roles, and two-factor sign-in. You control document audiences and can export records. Review the privacy notice and data processing agreement with us before introducing live buyer data.
What about buyers using their own AI assistants?+
Viewbook has an optional API and MCP entry point for listing searches and viewing requests. It is off until enabled for your brokerage, and a buyer must confirm on WhatsApp before an agent-requested booking is made. We can demonstrate this separately.